Text clients from the CRM, from messaging-number setup through TCPA and A2P compliance.
Purchase a Messaging Phone Number to Start Texting with Clients
Purchase a dedicated SMS phone number in the CRM portal to enable text messaging with your clients.
texting-sms/purchase-a-messaging-phone-number-to-start-texting-with-clients.htm#microcontent1
The Registration Process for Sending SMS Messages From Legal CRM
Register your firm's SMS number for A2P 10DLC or toll-free compliance to prevent undelivered messages.
texting-sms/the-registration-process-for-sending-sms-messages-from-legal-crm.htm#microcontent1
New SMS/Text Messages Requirements for TCPA Compliance
Understand the double opt-in requirement for SMS text messaging and how to keep your firm TCPA compliant.
texting-sms/new-smstext-messages-requirements-for-tcpa-compliance.htm#microcontent1
FAQ Regarding SMS Text Messaging & Opt-In/Outs
Find answers to common questions about SMS opt-in and opt-out rules, filtering, and allowed message types.
texting-sms/frequently-asked-questions-regarding-sms-text-messaging-opt-inouts.htm#microcontent1
TCPA Compliancy Toolkit: Honoring Permitted Communication Hours
Enable the optional TCPA toolkit to automatically restrict outbound calls to permitted hours in each lead's time zone.
texting-sms/tcpa-compliancy-toolkit-honoring-permitted-communication-hours.htm#microcontent1
Toll-Free SMS Messaging - Best Practices for A2P Compliance
Understand when to use toll-free versus local numbers for SMS and how to stay compliant with A2P 10DLC rules.
texting-sms/toll-free-sms-messaging-best-practices-for-a2p-compliance-and-when-to-use-local-.htm#microcontent1
Understanding Your Voice/SMS Text Messaging Usage Invoices
Read your monthly voice and SMS usage invoice and understand how each telecom service charge is calculated.
texting-sms/understanding-your-voicesms-text-messaging-usage-invoices.htm#microcontent1