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Send Your Invoices (Email)

You can send invoices for one matter from Matters, or invoices for several matters at once from Billing.

Alert: Before sending invoices, we recommend reviewing the email invoice template under Setup > Firm Settings > Email Templates > Email Invoice. Learn more about editing email templates.

Send an Invoice

From Matters

  1. From the left navigation panel, click Matters.
  2. From the Matters screen, either double-click the matter and scroll down to its summary section.
  3. From the tabs atop the Matters summary section, click Billing.
  4. From the tabs atop the Billing section, Click Invoice.
  5. From the Invoice toolbar, click the envelope icon and from the drop-down, click Send Invoice(s).
    The Send Invoice(s) screen opens.
  6. In the Invoice Date Range section, use the drop-down and corresponding date fields, as desired, to enter your date range. Within the drop-down, all fields listed after Last Year permit you to edit the date field or fields, as applicable.
  7. In the Options section use the toggle buttons:
      • To include or not include invoice(s) previously emailed.
      • To include or not include invoice(s) previously downloaded.
  8. Check the boxes to the left of the invoices you want to email.

    Note: Click the envelope icon to the right of the invoice to get a list of Invoice Email Recipients. (To prevent the invoice from going into the recipient’s spam folder, each client party and invoice party will get a separate invoice email.)  To edit or add to the list, click Assign a Matter Billing Contact.

  9. Click Advanced Settings at the bottom of the window.
  10. In the Print Invoice Selection field, click the radio button to select either Current Status or Original. Click the question mark beside each field if you need clarification.
  11. Either turn the toggle button on or leave off, to Include effect of Write-off amount (if any), as needed.
  12. In the upper right corner, click Next.
    The Send Email message box displays, advising this action will finalize Un-finalized invoices and asking if you want to continue.
  13. Click Yes.
  14. Review the Email Invoice template language to be sure you are satisfied with it. The system will populate fields in brackets ([ ]) based on your matter’s details. For additional information, see Customize Email Templates.
  15. Click Send.

From Billing

  1. From the left navigation panel, click Billing.
  2. From the Billing menu, click Invoices.
  3. From the toolbar atop the Invoices screen, click the envelope icon and from the drop-down, click Send Invoice(s).
    The Send Invoice(s) screen opens.
  4. In the Invoice Date Range section, use the drop-down and corresponding date fields, as needed or desired, to enter your date range. Within the drop-down, all fields listed after Last Year permit you to edit the date field or fields, as applicable.
  5. In the Show invoices grouped by section, click the radio button for InvoiceMatter, or Client, as applicable.
Invoice
  • Default filter
  • Permits the selection of individual invoices
Matter
  • Lists each matter and its corresponding unpaid balance (You can change the invoice status filter to include paid invoices)
  • For each matter selected, will email a PDF file including all unpaid invoices
Client
  • Lists each client and their total unpaid balance
  • You can select one client at a time.
  • This option includes a client statement cover page with all unpaid invoices in one PDF file.
  • To choose which invoices to email:
  1. Click the Invoice Count field number.
  2. From the Invoice Selection screen which opens, un-check the boxes beside invoices you do not want to email.
  3. Click Select.
  1. In the Options section use the toggle buttons:
      • To include or not include invoice(s) previously emailed.
      • To include or not include invoice(s) previously downloaded.
  2. Check the boxes to the left of the invoices you want to email.

    Note: Click the envelope icon to the right of the invoice to get a list of Invoice Recipients. (To prevent the invoice from going into the recipient’s spam folder, each client party and invoice party will get a separate invoice email.) To edit or add to the list, click Assign a Matter Billing Contact.

  3. Click Advanced Settings.
  4. In the Print Invoice Selection field, click the radio button to select either Current Status or Original. Click the question mark beside each field if you need clarification.
  5. Either turn the toggle button on or leave off, to Include effect of Write-off amount (if any), as needed.
  6. In the upper right corner, click Next.
    The Send Email message box displays, advising this action will finalize Un-finalized invoices and asking if you want to continue.
  7. Click Yes.
    The Email Invoice screen opens, displaying the email invoice template.
  8. Review the Email Invoice template language to be sure you are satisfied with it. The system will populate fields in brackets ([ ]) based on your matter’s details. For additional information, see Customize Email Templates.
  9. Click Send.
    The Email Invoice(s) message box displays, advising the Invoice Email has been queued for processing.
  10. Click OK.

InfoYou can also email invoices using the Print > Print Client and Invoices functionality. For additional information, see Include a Client Statement With Invoices.

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