Issue a Credit Memo

Issue a Credit Memo from Operating Retainer

To issue a credit memo:

1. From the left navigation panel, click Matters.
2. On the Matters screen, double-click the matter and scroll down to its Summary section.
3. From the tabs atop the summary section, click Banking.
4. From the toolbar atop the Banking screen, click Action > Credit Memo.
5. On the Credit Memo screen, from the Date field’s drop-down, click the credit memo date.
6. Confirm the Amount field matches the Available Credit field and reflects your intended credit amount.
7. From the Type field’s drop-down, click the credit type.
8. From the Method field’s drop-down, click the credit method.
9. From the Memo field’s drop-down, click the appropriate memo or enter one. The Memo displays on a printed check if you print it from CosmoLex.
10. In the Memo2 field, enter an internal note if desired.
11. In the Accounts section, confirm the correct GL account displays. To click to add another account, from the toolbar atop the section,  click the + Add Account.
12. In the upper right corner, click Save.
    A Warning message reads: You are allocating outgoing funds to an account normally used for incoming funds. Do you want to continue?
13. Click Yes.
    The system saves the credit memo and displays it in the respective matter’s Transactions tab for your records.

Issue a Credit Memo from Your Trust Account

To issue a credit memo from you trust account, see Add a Trust Withdrawal Transaction.