Surcharging with Rocket Matter Pay

When utilizing any payment processing company to accept credit cards, there are per-transaction processing fees.  With the increase in credit card usage, small firms especially may look to pass those fees onto their clients. With Rocket Matter Pay (US), you have the option to set up your account with surcharging which permits Rocket Matter Pay to seek these fees directly from your client.

Note: Next day funding is not available for surcharging accounts.

Surcharging with Rocket Matter Pay

Once your Rocket Matter Pay account is set up for Surcharging, the redirection of processing fees for credit card payments happens automatically.

Here is an example of a $1,000 invoice being paid by credit card using Rocket Matter Pay:

Without surcharging:

• Invoice client for $1,000
• Client pays $1,000
• Law firm receives the $1,000 deposit
• At the end of the month, the law firm is billed by Rocket Matter Pay for accumulated processing fees.

With surcharging:

• Invoice client for $1,000, a surcharge is automatically added to the amount owed.
• Client pays $1,000 + surcharge
• Law firm receives the $1,000 deposit, Rocket Matter Pay receives the surcharge.
• These processing fees never impact the law firm’s financials.
  Note: There is no surcharging on debit cards or ACH payments. Firms will pay processing fees for debit cards and ACH payments.

Enrolling in Surcharging

If you do not yet have a Rocket Matter Pay account, upon applying from within the Rocket Matter application, you will be prompted to decide whether or not you would like to opt-in for surcharging. This decision should be made with caution (see notes below) as it cannot be changed without creating a new Rocket Matter Pay account.

Note: If you already have a Rocket Matter Pay account which does not include surcharging and you would like to opt-in, reach out to support@rocketmatter.com

Important Notes

If you wish to implement surcharging, you are required to follow a set of rules defined by the major credit card brands:

• Surcharging is restricted in certain states. You must verify the surcharging rules and restrictions for your state.
• You will need to submit a notification form to Mastercard at least 30 days prior to implementing surcharging.
• Surcharge fees are applicable to credit card transactions only. Once your firm has signed up for surcharging, it will be automatically applied to all credit card payments accepted using Rocket Matter Pay.
• In compliance with Visa requirements, firms have to disclose that they assess a surcharge on accepting credit card payments. This notice will automatically appear in a banner on the top of the Review Payments screen. There is no surcharging on debit cards/ACH payments.
  

• ALL users will see the line item “Surcharge” on their Review Payments screen. For credit cards, the surcharge amount will appear. For other payment methods, the amount will show as $0.00.
• An email address is required for these transactions as a receipt, including the total amount and surcharge amount will be sent to the party making the payment.
  

Rocket Matter Pay Portal

When viewing your Rocket Matter Pay portal, transactions that were surcharged will be listed with the amount received by the firm with a surcharged icon next to it (+).

You can click on Print Receipt to view the transaction detail including the surcharge amount. This allows your firm to properly reconcile with your bank activity.